Contact
We reply within 2 working days.
What to include
- A payment or licence — the Razorpay payment ID from your receipt email (it begins pay_) and the name the licence was issued to.
- A bug — the version (Help → About Viruxa Studio in the app), your operating system, and what you expected to happen.
- A security problem in Viruxa Studio itself — say so in the subject line and it is read first. Please give us a chance to fix it before telling anybody else.
Refunds are covered by the refund and cancellation
policy, and how a licence reaches you by the
delivery policy.